FAQs

Martin Garage Door offers answers to frequently asked questions about Garage Door installation, replacement, maintenance and services. Should you have any further questions, please consult our Contact Us page.

Q: What type of maintenance does my Martin Garage Door / Opener need?

A: For full maintenance information please view or download the Martin Garage Door Instruction Manual. You can also watch the Maintenance Video on YouTube.

Q: My remote does not work but my wall push button does. What’s wrong?

A: The battery in your remote probably needs to be replaced.

Q: Where can I purchase a Martin Garage Door?

A: Martin Garage Doors are available for purchase through an authorized Martin Dealer.

Q: How do I program HOMELINK®?

A:  Start by clearing your HOMELINK® (usually this is done by holding the two outside buttons for approximately 30-45 seconds) then holding the remote within 3″ of the button you want programmed.  Press and hold the button on the remote, then press and hold the button on the HOMELINK® you want programmed.  Hold both buttons until the LED changes states (i.e. from blinking to solid or vice versa).

If you need more assistance please contact our Parts Department at 1 (800) 388-9310.

Q: Where can I find the Martin Garage Door and Opener Installation Instruction manuals?

A: These can be found in the Resource Library of Martindoor.com.

Q: How do I become an authorized Martin Dealer / Installer?

A: Please fill out the Information Request Form and make sure to mark the “Becoming a Dealer” checkbox.  A Martin representative will contact you with the necessary information and paperwork to become a Martin Dealer.

Q: Where can I purchase a replacement Martin Garage Door panel?

A: Please contact an authorized Martin Dealer in your area.

If you are unable to find a Martin Dealer in your area using our Dealer Search, please contact us using the Information Request Form.

Q: Where can I see Martin’s Powder Coat samples or get a Martin brochure?

A: Please contact an authorized Martin Dealer in your area. If there is no Martin Dealer listed in your area, please contact us using the Information Request Form.

Q: How do I reset / re-program my Martin transmitter?

A: Programming instructions can be found on page 17 of the Martin Opener Instruction Manual.

Q: Can I paint my Martin Garage Door?

A: View page 24 (last page) of the Martin Instruction Manual.

Q: The windows on my door have smudges on them, what is the best way to remove them?

A: Our glass vendor recommends using a wet Mr. Clean Magic Eraser.

Q: How do I find an authorized Martin Dealer in my area?

A: Go to DEALER SEARCH to find an authorized Martin Dealer in your area.

If you are unable to find a Martin Dealer in your area, please contact us using the Information Request Form and a Martin Representative will contact you.